Privacy Policy

Last Updated: December 29, 2025

Filtered ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered co-parent communication service.

Information We Collect

We collect the following types of information to provide and improve our service:

• Account Information: Email address, name, and authentication credentials when you create an account
• Messages: SMS messages sent to and from your Filtered phone number are encrypted and stored to enable our filtering service
• Usage Data: App usage patterns, feature interactions, and preferences to improve our service
• Device Information: Device type, operating system, and push notification tokens for delivering alerts
• Payment Information: Billing details processed securely through our payment provider (we do not store full credit card numbers)

How We Use Your Information

We use the information we collect to:

• Provide AI-powered message filtering and content analysis
• Deliver SMS messages between you and your co-parent
• Send push notifications about important or urgent messages
• Generate response suggestions to help you communicate effectively
• Improve our filtering algorithms and overall service quality
• Process subscription payments and manage your account
• Communicate with you about service updates and support

Data Security

We take data security seriously and implement multiple layers of protection:

• Encryption at Rest: All messages are encrypted using AES-256 encryption
• Encryption in Transit: All data transmitted uses TLS 1.3 encryption
• Access Controls: Strict access limitations to user data
• Secure Infrastructure: Hosted on SOC 2 compliant cloud infrastructure

Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Twilio (SMS delivery), Supabase (authentication), cloud hosting providers - all bound by data protection agreements
• Legal Requirements: When required by law, court order, or to protect the rights, safety, and security of our users and service

Data Retention

We retain your messages for 2 years to support potential legal documentation needs common in co-parenting situations. This allows you to access historical communication records if needed for custody proceedings or other legal matters.

You may request earlier deletion of your data by contacting us. Account data is deleted within 30 days of account closure.

Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Export: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications at any time

Children's Privacy

Filtered is designed for adult co-parents. We do not knowingly collect information from children under 18. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the app. Continued use of Filtered after changes constitutes acceptance of the updated policy.

Contact Us

For privacy questions, data requests, or concerns, contact us at:

Email: alec@kleinmanventures.com